Privacy

Privacy policy

Your privacy is important, so we have created the following Privacy and Security Policy to let you know what information we collect when you visit our web site, www.thegraceinstituteofawakening.com why we collect it, and how it is used. This Privacy and Security Policy also addresses our data security practices, the options you have to access and control any personally identifiable information you provide to us, and other matters. For further questions please contact us.

The Grace Institute of Awakening is subject to the requirements of applicable Australian law and strive to meet the requirements of the Australian National Principles for the Fair Handling of Personal Information.

Collecting Personal Information About You

What information do we collect from you and Why?

We may collect information needed to contact you later. At www.thegraceinstituteofawakening.com we only collect necessary personal information that is to allow us to provide goods & services to you as a supplier of goods and information. If we collect personal contact information (as described below), you may later access and modify it, and remove it from our system. You may also choose simply not to provide your personal contact information at the point of collection. www.thegraceinstituteofawakening.com collects personal information online, including names, postal and e-mail addresses, phone numbers and billing information.
www.thegraceinstituteofawakening.com may also collect business information from individuals and businesses that apply for membership and for program and workshop participation, some of which could constitute personal information.

We may collect your name, address and phone number.

When you use our web Site, we may request your first and last name, home or other physical address, including your street name and address and name of your city or town, your telephone number or other “real world” contact information. We use this information to complete, support and analyse your purchases from www.thegraceinstituteofawakening.com and use of the web site, for internal purposes and to comply with any requirements of law. This information may be disclosed to our staff and to third parties (eg Aust Post) involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the www.thegraceinstituteofawakening.com web site.

We may collect your email address.

We may request your email address, or other information needed to contact you online. We use it to complete, support and analyse your purchases from www.thegraceinstituteofawakening.com and use of the web site, and to comply with any requirements of law. We use it to respond to any questions you might have and to provide you with information about specials occurring on the www.thegraceinstituteofawakening.com web site if you have purchased or opted into a program, product or workshop on the site. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the www.thegraceinstituteofawakening.com website.

We may collect purchase information.

We may collect information actively generated by the purchase of a product or service, such as a payment method. We use this information to process your order and analyse and support your use of the www.thegraceinstituteofawakening.com web site. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the www.thegraceinstituteofawakening.com web site.

We may collect navigation and clickstream data.

As you browse our web site, we may gather navigational and clickstream data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to complete, analyse and support your purchases from www.thegraceinstituteofawakening.com and use of the www.thegraceinstituteofawakening.com web site to comply with any requirements of law and to determine the commissions for our Affiliates. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the www.thegraceinstituteofawakening.com web site.

Using of your personal information.

We respect your privacy. Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted, such as to reply to your emails, process billing and sending of information such as Newsletters. Please be assured we will not disclose information about you unless the disclosure is required or authorised by law, you have consented to our disclosing the information about you, or for another purpose (related to the primary purpose of collecting that information) that you would reasonably expect.
From time to time, we may use your personal information to provide you with information about other products and services offered by us. However, the only information that you must provide is your name and payment details (where applicable). If you would prefer not to receive promotional or other material from us, please let us know and we will change it accordingly.

Access and Correction.

Once you have registered as a www.thegraceinstituteofawakening.com Member, you may access your account details and correct your personal information, by logging into your www.thegraceinstituteofawakening.com Membership page.

Information Security.

The Grace Institute of Awakening is committed to treat your information with the greatest care and respect. We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your personal information from unauthorised use or alteration.
 The Grace Institute of Awakening requires employees, practitioners, franchisees and contractors to perform their duties in a manner that is consistent with www.thegraceinstituteofawakening.com legal responsibilities in relation to privacy.
 The Grace Institute of Awakening will take all reasonable steps to ensure that paper and electronic records containing personal information are stored in facilities that are only accessible by people within www.thegraceinstituteofawakening.com who have a genuine “need to know” as well as “right to know”.
 The Grace Institute of Awakening will review, on a regular and ongoing basis, its information security practices to ascertain how ongoing responsibilities can be achieved and maintained.

Cardholder information

The Grace Institute of Awakening does not collect or gather cardholder information. While at times it may appear that cardholder data is collected on www.thegraceinstituteofawakening.com, the data is actually being collected either by PayPal Australia Pty Limited or SecurePay Pty Ltd (A business of Australia Post). PayPal Australia Pty Limited and SecurePay Pty Ltd are both PCI DSS (Payment Card Industry Data Security Standard) compliant. PCI DSS Compliance is a strict security standard the card schemes (Visa and MasterCard) have introduced globally to ensure personal information is properly protected.

Computer Tracking and Cookies.

This website is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

Email Newsletter Subscription.

All our newsletters contain a link to unsubscribe. You will not receive newsletters from us again if you choose to unsubscribe. In order to make our emails more relevant and useful to you, our servers may receive a confirmation when you open email from us.

Children under 13.

We do not knowingly collect or use personal information from children under 13 without containing verifiable consent from their parents. We have no way of distinguishing the age of individuals who address our website, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities.